Terms & Conditions – Manu Adventures India

Last Updated: August 2026

Welcome to Manu Adventures India.

These Terms & Conditions govern bookings and use of services provided by Manu Adventures India through manuadventuresindia.com, email, WhatsApp, telephone or other authorised booking channels.

Manu Adventures India provides guided treks, hiking trips, camping experiences, adventure activities, sightseeing tours, customised India tours, accommodation arrangements, transportation and other travel-related services.

By making a booking, paying a deposit or participating in one of our trips, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

1. About Manu Adventures India

Manu Adventures India is a trekking and tour operator based in:

Bhagsu Nag, Dharamshala
Himachal Pradesh 176219, India

We organise trekking and travel experiences in Dharamshala, Himachal Pradesh, the Indian Himalayas and other destinations across India.

2. Booking a Trek or Tour

A booking enquiry does not automatically constitute a confirmed reservation.

Your booking is considered confirmed after:

• We confirm availability;

• The required advance or full payment has been received; and

• Manu Adventures India provides booking confirmation.

Some services, including hotels, flights, train tickets, transportation and permits, may require immediate or non-refundable payment.

The person making a booking on behalf of a group is responsible for providing accurate information and communicating the relevant booking conditions to other travellers included in the reservation.

3. Booking Information

Travellers must provide accurate information when making a reservation.

Depending on the trek or tour, we may request:

• Full name

• Contact details

• Travel dates

• Number of travellers

• Age or date of birth

• Nationality

• Passport or identification details

• Emergency contact details

• Hotel information

• Transportation details

• Dietary requirements

• Other information reasonably necessary to arrange the trip

Incorrect or incomplete information may result in delays, additional costs or an inability to provide certain services.

4. Prices

Prices shown on our website are intended to provide current information about our trekking and tour services.

However, prices may change because of:

• Seasonal demand

• Hotel rates

• Transportation costs

• Fuel prices

• Permit fees

• Government taxes

• Entrance fees

• Supplier charges

• Group size

• Changes to the requested itinerary

Your applicable price will be confirmed by Manu Adventures India before or during the booking process.

An obvious website pricing or typographical error does not require us to provide a service at the incorrect price.

5. Payment Terms

The required payment schedule may vary according to the trek, tour or travel service booked.

Your booking confirmation or quotation will specify the applicable advance payment and balance-payment requirements.

Payments may be accepted through payment methods communicated by Manu Adventures India.

Any bank transfer charges, currency conversion fees, payment gateway fees or similar transaction costs are normally the responsibility of the traveller unless otherwise agreed.

6. Cancellation by the Traveller

If you need to cancel a confirmed booking, please notify Manu Adventures India in writing as soon as possible.

Unless different conditions have been specifically communicated for your booking, our standard cancellation policy applies:

• More than 30 days before the trek or tour start date: 100% refund of the eligible trek or tour amount.

• 20–30 days before the start date: 50% refund of the eligible trek or tour amount.

• Less than 20 days before the start date: No refund.

• No-show: No refund.

• One-day treks, hikes and sightseeing tours: Non-refundable once confirmed.

Third-party bookings such as hotels, flights, trains and other travel services are subject to the cancellation policies of the respective providers.

Please refer to our separate Cancellation & Refund Policy for further information.

7. Cancellation or Changes by Manu Adventures India

Adventure and mountain travel can be affected by circumstances outside our reasonable control.

Manu Adventures India may modify, postpone, reroute, shorten or cancel part of an itinerary where reasonably necessary because of:

• Severe weather

• Heavy rainfall

• Snowfall

• Landslides

• Unsafe trail conditions

• Road closures

• Natural disasters

• Government restrictions

• Forest department regulations

• Local authority instructions

• Transportation disruption

• Safety concerns

• Other circumstances beyond our reasonable control

Where practical, we will make reasonable efforts to offer a suitable alternative.

Any refund will depend on the circumstances and on costs already incurred or committed to guides, hotels, transport operators, permits and other suppliers.

8. Himalayan Weather & Trail Conditions

The Himalayan environment is naturally unpredictable.

Weather and trail conditions can change rapidly. Rain, snowfall, fog, thunderstorms, high winds, landslides and other natural conditions can affect trekking routes.

For safety reasons, your trek leader or Manu Adventures India operations team may change:

• Trekking routes

• Campsites

• Departure times

• Walking schedules

• Activities

• Transportation arrangements

Safety considerations take priority over completing a particular itinerary.

9. Trekking & Adventure Risks

Trekking, hiking, camping and other outdoor activities involve inherent risks.

These can include:

• Steep or uneven terrain

• Slippery trails

• Falling rocks

• River crossings

• Snow and ice

• Altitude

• Changing weather

• Landslides

• Wildlife

• Remote terrain

• Limited communication

• Delayed access to medical facilities

Participation is voluntary.

Travellers acknowledge that reasonable safety measures cannot completely eliminate the inherent risks associated with mountain and adventure travel.

10. Health & Fitness

Travellers are responsible for selecting a trek or activity appropriate for their physical ability and experience.

Difficulty ratings on our website are general guidelines.

Actual difficulty can vary depending on:

• Weather

• Altitude

• Trail conditions

• Fitness

• Age

• Trekking experience

• Backpack weight

• Walking pace

If you have concerns regarding your ability to participate, you should obtain appropriate professional medical advice before travelling.

11. High-Altitude Trekking

Some of our trekking routes travel to high-altitude areas.

Altitude can affect people differently regardless of fitness or previous trekking experience.

Travellers must follow reasonable acclimatisation and safety instructions provided by their guide.

If a guide believes that continuing to a higher altitude could present an unacceptable safety risk, the traveller may be required to descend or modify the itinerary.

12. Medical Information

Information provided by Manu Adventures India regarding trekking preparation, altitude, hydration, fitness or first aid is general information only.

It should not be considered a substitute for professional medical advice.

Travellers should seek advice from an appropriately qualified healthcare professional regarding medical conditions, medications, vaccinations or fitness concerns.

13. Guide & Trek Leader Decisions

During a trek or adventure activity, travellers must follow reasonable safety instructions provided by their guide or trek leader.

The guide may modify or stop an activity when necessary because of:

• Weather

• Trail conditions

• Participant health or wellbeing

• Equipment issues

• Local restrictions

• Other safety concerns

The guide’s safety decision must be respected.

14. Summit, Pass & Destination Completion

Booking a trek does not guarantee reaching a particular summit, mountain pass, glacier, lake, campsite or other destination.

Weather, trail conditions, altitude, participant wellbeing and other factors may prevent completion of the planned route.

Safety takes priority over reaching a specific destination.

15. Accommodation

Hotels, campsites, guesthouses and homestays mentioned in itineraries are subject to availability.

Where a specifically named accommodation is unavailable, we may arrange an appropriate alternative wherever reasonably possible.

Hotel standards, facilities and classifications vary between destinations and are ultimately controlled by the individual accommodation provider.

16. Camping Accommodation

Camping conditions in remote Himalayan locations differ from hotel accommodation.

Depending on the package, camping arrangements may include tents, sleeping bags, mattresses, meals and other specified facilities.

Facilities such as electricity, mobile coverage, hot water, permanent toilets and Wi-Fi may be limited or unavailable in remote areas.

Travellers should review the inclusions for their specific trekking package before booking.

17. Transportation

Driving times and arrival times stated in itineraries are approximate.

Actual travel times may be affected by:

• Traffic

• Mountain roads

• Weather

• Landslides

• Road construction

• Local restrictions

• Vehicle breakdowns

• Other unforeseen circumstances

Manu Adventures India cannot guarantee exact journey or arrival times when delays result from circumstances outside our reasonable control.

18. Third-Party Services

Some services may be provided by independent suppliers, including:

• Hotels

• Airlines

• Railway operators

• Transport companies

• Activity operators

• Restaurants

• Local service providers

• Permit authorities

These services may be governed by the respective provider’s own terms, cancellation policies and operating conditions.

Manu Adventures India will make reasonable efforts to coordinate these services but cannot control every action, delay or service failure of independent providers.

19. Passports, Visas & Permits

Travellers are responsible for ensuring they have valid passports, visas and other travel documentation required for their trip.

Certain trekking routes and destinations may require permits or government identification.

Where Manu Adventures India arranges a permit on your behalf, you must provide accurate documentation within the requested timeframe.

20. Travel Insurance

We strongly recommend suitable travel insurance for all travellers, particularly those participating in trekking and adventure activities.

Depending on your itinerary, consider insurance providing appropriate coverage for:

• Trekking

• High-altitude activities

• Medical emergencies

• Emergency evacuation

• Trip cancellation

• Travel delays

• Lost or delayed baggage

It is the traveller’s responsibility to understand the terms, limits and exclusions of their chosen insurance policy.

21. Personal Belongings

Travellers are responsible for their luggage and personal belongings, including:

• Passports

• Money

• Mobile phones

• Cameras

• Trekking equipment

• Electronic devices

• Jewellery and valuables

Manu Adventures India cannot guarantee the security of personal belongings during transportation, trekking, camping or hotel stays.

22. Behaviour & Conduct

Travellers are expected to behave respectfully toward:

• Guides

• Drivers

• Hotel staff

• Local communities

• Other travellers

• Wildlife

• The natural environment

We reserve the right to take appropriate action where a participant’s behaviour creates a serious safety risk, causes significant disruption, damages property or threatens another person.

23. Alcohol & Substance Use

Travellers must not participate in trekking or adventure activities while impaired by alcohol or other substances in a manner that creates a safety risk.

A guide may prevent a traveller from participating where the guide reasonably considers participation unsafe.

24. Responsible Trekking

We encourage responsible and sustainable travel throughout the Himalayas.

Travellers should:

• Avoid littering

• Minimise single-use plastic

• Protect natural water sources

• Respect wildlife

• Respect local culture

• Follow designated trails where required

• Follow local environmental regulations

We encourage every traveller to help protect Himalayan landscapes for future generations.

25. Unused Services

No refund will normally be provided for services voluntarily unused after a trek or tour has started.

This may include unused:

• Accommodation

• Meals

• Trekking days

• Transportation

• Activities

• Sightseeing

• Guide services

If a traveller leaves a trip early for personal reasons, additional transportation, accommodation or other expenses are normally the traveller’s responsibility.

26. Force Majeure

Manu Adventures India will not be responsible for failure or delay in providing services caused by circumstances beyond our reasonable control.

These may include:

• Natural disasters

• Extreme weather

• Floods

• Landslides

• Earthquakes

• Government actions

• Strikes

• Civil disturbances

• Public health emergencies

• Road closures

• Flight or train disruption

• Other extraordinary circumstances

Where possible, we will assist travellers with reasonable alternative arrangements.

27. Website Information

We make reasonable efforts to ensure that information published on manuadventuresindia.com is accurate.

However, trekking conditions, prices, hotels, permits, itineraries and transportation arrangements may change.

Website information should therefore be treated as current guidance and not as a guarantee that every element will remain unchanged.

28. Photographs & Images

Photographs and videos on our website and social media channels are intended to represent our destinations and travel experiences.

Actual conditions may differ according to:

• Season

• Weather

• Snow conditions

• Vegetation

• Accommodation

• Route conditions

Images should not be interpreted as a guarantee of the exact conditions you will experience.

29. Intellectual Property

Unless otherwise stated, original website text, photographs, graphics, itineraries, logos and other content on manuadventuresindia.com are owned by or licensed to Manu Adventures India.

Content may not be copied, reproduced, republished or used commercially without appropriate permission, except where permitted by applicable law.

30. Privacy & Cookies

Personal information collected through enquiries and bookings is handled according to our Privacy Policy.

Our website may also use cookies and similar technologies as explained in our Cookie Policy.

31. External Links

Our website may contain links to independent third-party websites.

Manu Adventures India does not control the content, availability, security or privacy practices of these external websites.

Visitors should review the relevant policies before providing information or purchasing services from a third party.

32. Limitation of Liability

To the extent permitted by applicable law, Manu Adventures India will not be responsible for losses arising solely from circumstances beyond our reasonable control, including severe weather, natural disasters, government restrictions, transportation disruption or independent third-party failures.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

33. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Subject to applicable law, disputes relating to services provided by Manu Adventures India will be subject to the appropriate jurisdiction in Himachal Pradesh, India.

Where possible, both parties should first attempt to resolve any dispute through good-faith communication.

34. Changes to These Terms & Conditions

Manu Adventures India may update these Terms & Conditions periodically to reflect changes in:

• Our services

• Booking procedures

• Supplier arrangements

• Website operations

• Applicable requirements

The latest version will be published on this page with an updated revision date.

Specific conditions already provided in a confirmed booking may continue to apply to that reservation.

35. Acceptance of Terms

By confirming a booking or making the required payment, you acknowledge that you have had an opportunity to review the relevant itinerary, inclusions, exclusions, payment terms, cancellation conditions and these Terms & Conditions.

36. Contact Manu Adventures India

If you have questions about these Terms & Conditions or an existing booking, please contact:

Manu Adventures India
Bhagsu Nag, Dharamshala
Himachal Pradesh 176219, India

Email: manuadventures@gmail.com
Phone / WhatsApp: +91 9736871426

Our team will be happy to assist with questions regarding your trek, tour or travel arrangements.

Terms & Conditions FAQs

When is my Manu Adventures India booking confirmed?

Your booking is normally confirmed after availability has been verified, the required payment has been received and Manu Adventures India has issued confirmation.

Can Manu Adventures India change a trekking itinerary?

Yes. Routes, campsites, schedules and activities may be modified when weather, trail conditions, government restrictions or safety considerations require changes.

Is reaching a summit or mountain pass guaranteed?

No. Reaching a particular summit, pass, lake, glacier or other destination cannot be guaranteed. Traveller wellbeing and safety conditions always take priority.

What happens if I cancel my trek?

Cancellation charges depend on how far in advance you cancel and on any third-party services already booked. Please refer to our Cancellation & Refund Policy.

Are hotels mentioned in an itinerary guaranteed?

Hotels and other accommodation are subject to availability. Where necessary, a suitable alternative may be arranged.

Do I need travel insurance?

Travel insurance is strongly recommended, particularly for Himalayan trekking, high-altitude travel and adventure activities.

Who is responsible for passports and visas?

Travellers are responsible for ensuring they have valid passports, visas and other travel documents required for their journey.

Can prices change after appearing on the website?

Website prices may change because of hotel rates, permits, transport costs, taxes and other supplier charges. Your applicable price should be confirmed during the booking process.

What happens if bad weather affects my trek?

The route, campsite, timing or itinerary may be modified for safety. Where reasonably possible, the team will arrange a suitable alternative.

How can I contact Manu Adventures India?

Contact us at manuadventures@gmail.com or call/WhatsApp +91 9736871426.